Privacy Policy
Your privacy matters to us. This policy explains what personal data we collect, why we collect it, and the rights you have over your information.
Last updated: July 22
1. Introduction
This Privacy Policy describes how SelvoBay Digital Ltd (“we”, “us”, “our”), operating the SelvoBay platform, collects and processes your personal data when you use our website and services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in line with applicable data protection laws including the General Data Protection Regulation (GDPR).
2. Data we collect
- Identity and contact data — first name, last name, email address and phone number you provide through our forms.
- Technical data — IP address, browser type, device information and pages visited, collected automatically through cookies and similar technologies.
- Usage data — information about how you interact with our website and services.
- Communications — records of your correspondence with our support team.
3. How we use your data
We process your personal data to:
- Create and manage your account and provide our services;
- Respond to your enquiries and provide customer support;
- Connect you with third-party trading providers where you have requested this;
- Improve, personalise and secure our website;
- Comply with legal and regulatory obligations.
4. Legal basis for processing
We rely on the following legal bases: your consent; the performance of a contract with you; compliance with a legal obligation; and our legitimate interests in operating and improving our services, provided these do not override your rights.
5. Sharing your data
By submitting your details through our forms, you agree that we may share them with third-party trading providers and partners so they can contact you about their services. We may also share data with service providers who support our operations, and with authorities where required by law. We do not sell your personal data.
6. Data retention
We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymise it.
7. Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. You may also withdraw consent at any time. To exercise these rights, contact us at [email protected].
8. Security
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Cookies
We use cookies and similar technologies to operate and improve our website. For details, please read our Cookie Policy.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your data, contact SelvoBay Digital Ltd at [email protected] or by post at {{LOCATION}}, United Kingdom.